Effective Date: 10 August

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These Terms & Conditions apply to the purchase and participation in workshops, programmes and related services offered by The POP™ Mindset.

By booking or purchasing a workshop or programme, you confirm that you have read and accepted these Terms & Conditions.

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1. Workshops & Services

The POP™ Mindset provides educational and personal-development workshops and programmes focused on Power, Optimism and Perseverance.

Workshops may be delivered online, in person or in a hybrid format. The applicable date, time, venue and delivery format will be provided at the time of booking. 

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2. Pricing & Promotions

All prices are displayed in South African Rand (ZAR) unless otherwise stated. The price applicable to your purchase is the price displayed at the time of booking.

The POP™ Mindset  may offer promotional, early-bird, group or other discounted pricing. Promotional or discount codes must be entered before payment is completedand generally cannot be applied retrospectively.

Unless specifically stated otherwise, promotional codes cannot be combined with other offers and have no cash value. 

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3. Payment & Booking Confirmation

Payments are processed through a secure third-party payment provider.

A booking is confirmed once payment has been successfully processed.

Customers are responsible for providing accurate booking and payment information.

For international customers, prices remain in ZAR unless otherwise stated, and any foreign exchange or international transaction fees charged by a bank or card provider are the customer's responsibility. 

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4. Cancellation & Refunds

Customers may request cancellation by contacting loren@thepopmindset.com.

• 7 or more calendar days before the workshop: a customer may request a full refund.

• Less than 7 calendar days before the workshop: The POP™ Mindset may, depending on the circumstances, offer a transfer to another workshop, a credit towards a future workshop or a partial refund. 

• Non-attendance without reasonable prior notice: the booking will generally not be refundable, although a transfer or future credit may be offered where reasonably possible. 

Any refund will generally be based on the actual amount paid, including where a promotional discount was used. Nothing in this policy limits any rights available to customers under applicable law. 

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5. Transfers

Where appropriate, customers may request to transfer their booking to another available workshop or, subject to approval, transfer their place to another participant.

Transfers are subject to availability and must be requested in advance. 

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6. Changes, Postponement or Cancellation by The POP™ Mindset

The POP™ Mindset reserves the right to cancel, postpone, reschedule or change the delivery format of a workshop where reasonably necessary.

Where a workshop is cancelled and no suitable alternative can be provided, customers will be offered a refund in accordance with applicable law.

Where a material change occurs, customers will be notified as soon as reasonably practicable and, where appropriate, offered an alternative arrangement, transfer or refund. 

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7. Online & Hybrid Workshops

For online or hybrid workshops, customers are responsible for having a suitable device, internet connection and any required software or applications.

Technical problems caused by a customer's own equipment or internet connection will not automatically qualify for a refund.

Where a technical problem within The POP™ Mindset's reasonable control materially affects delivery, reasonable efforts will be made to provide an alternative solution, such as rescheduling, replacement access or another appropriate remedy. 

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8. Workshop Materials & Intellectual Property

All The POP™ Mindset materials, including workbooks, presentations, exercises, frameworks, videos, graphics, resources, branding and methodology, remain the intellectual property of The POP™ Mindset or its licensors.

Materials are provided for personal or authorised educational use only and may not be copied, reproduced, resold, commercially distributed, published online, modified for commercial use or used to create competing products without prior written permission. 

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9. Educational Disclaimer

The POP™ Mindset provides educational and personal-development content. Our workshops and resources are not intended to replace professional medical, psychological, psychiatric, legal, financial or other professional advice.

Participants are responsible for determining whether any information or activity is appropriate for their individual circumstances. 

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10. Privacy

The POP™ Mindset processes personal information in accordance with applicable data-protection legislation, including POPIA where applicable.

Personal information may be used to process bookings and payments, provide workshop access and support, communicate with customers, administer programmes, process refunds and meet legal obligations.

Personal information may be shared with trusted service providers where reasonably necessary to operate the business. 

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11. Liability & Events Outside Our Control

The POP™ Mindset will make reasonable efforts to deliver its workshops and services but cannot be responsible for circumstances outside its reasonable control, including internet or telecommunications failures, third-party platform outages, venue-related issues, natural disasters, government restrictions or other unforeseen events.

Nothing in these Terms & Conditions excludes or limits any liability that cannot legally be excluded or limited. 

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12. Consumer Rights & South African Law

These Terms & Conditions are governed by the laws of the Republic of South Africa.

Nothing in these Terms & Conditions is intended to exclude or limit any rights or remedies that customers have under applicable South African consumer-protection legislation. 

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13. Contact

For questions regarding bookings, payments, cancellations, refunds or these Terms & Conditions:

The POP™ Mindset
Website: www.thepopmindset.com
Email: info@thepopmindset.com
Telephone: +27 82 788 5522

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14. Customer Acknowledgement

By completing a purchase or booking, you confirm that you have had an opportunity to review these Terms & Conditions and agree to be bound by them, subject to any rights provided by applicable law. 

Last Updated: 10 August 2026